Thank you for choosing Llush Club! We are committed to providing you with fast, safe and reliable delivery services. Please read the following shipping policy carefully to understand our order processing and delivery process.

  1. Order Processing Time
    All orders will be processed and shipped within 1-2 business days (excluding weekends and holidays).
    During promotional activities or holidays, order processing time may be delayed, but we will do our best to complete the order processing in the shortest time.
  2. Shipping Method and Time
    We provide the following delivery services:

Shipping Method Estimated Delivery Time Description
Standard Shipping 5-10 Business Days Affordable Shipping Option
Express Shipping 3-5 Business Days Faster Delivery Service
Delivery time may vary depending on the destination and the shipping method selected.
Once the order is shipped, you will receive a confirmation email with tracking information so that you can track the status of your package at any time.

  1. Shipping Areas
    We currently provide delivery services to the following areas:

Domestic Shipping: Delivery to all provinces, cities and regions in the country.
International Shipping: Delivery to some international destinations. Shipping costs and times may vary for international orders.
Please note that delivery may not be available in some areas. If you have any questions, please contact our customer service team before placing an order.

  1. Delivery costs
    Standard delivery: Depending on the order amount and the delivery area, free delivery may be available (details are shown on the checkout page).
    Express delivery: Additional fees apply, which will be shown at checkout.
  2. Order tracking
    Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the delivery status of your order on the official website of the logistics service provider.
  3. Failed delivery
    If your order is not delivered successfully due to the following reasons, we will contact you to confirm the re-arrangement of delivery:

The delivery address provided is incomplete or incorrect.
No one signed for the delivery or multiple delivery failures.
If the delivery is unsuccessful due to customer reasons, additional delivery fees may be incurred.

  1. Duties and import taxes
    For international orders, customs duties and import taxes are borne by the customer, and the specific fees are determined by local laws and regulations. Please consult the local customs policy before placing an order.
  2. Contact Us
    If you have any questions about shipping and delivery, please contact us via the following methods:

📧 Email: llush@club.com
📞 Customer Service Phone: +15444837171

Thank you for choosing Llush Club!
We will do our best to ensure that your order is delivered as quickly and safely as possible.